QUESTIONS & ANSWERS
I build my websites mainly on Wix, Editor X, Showit. However, I know that every business is different so I always ensure that we choose the best platform based on your business goals.
I can set it up for you. With Wix and Editor X, when you update to a Premium Plan after completion of your project, you can connect a custom domain, through them, to look professional online & build your brand credibility. You will also receive a Free Domain for 1 Year.
If you already have a domain then I can simply transfer it (so everything is managed through the same place) or point it towards your platform if you would like to keep it where it is.
I do not purchase Domain name/Hosting plan for you. You will need to purchase a Hosting plan with Wix/Editor X. We will discuss which plan is the most suitable for your business before launch.
Absolutely. I only work with platforms that are easy-to-use so that my clients feel confortable managing their site after our work together is complete. My aim is to make your life easier, not more complicated.
However, Editor X is a bit more complex. After our discovery call, I'll choose the best platform based on your business goals.
You'll receive all your files and gain ownership of your site once the final payment is received and we're ready for launch! I kindly ask you to store your files safely as I only keep these on record for 6 months after the end of the project.
I will! When the project is finalised, I will show you how to use your website.
Not a problem. The deliverables that will be outlined in your Agreement are what we would have agreed to for your project fee. However, if you would like to add something extra during the project, then I will love to provide you with an estimate and add it to your project. Let me know what you have in mind and we will discuss how it aligns with your business goals and discuss the next steps.
Although I truly hope it won't come to this, if for any reason you want to cancel your project and we cannot come up with an agreement to make it work, then write me an email informing me of your cancellation request.
If you cancel your project, you remain liable for any outstanding payments and, depending on where we are in your project and how much has been done, I may not be obliged to refund any payment that you have previously made (please note that the deposit is not refundable). If you have any questions, please refer to your Agreement or contact me directly.
Brand Design and Web Design projects are both broken into two parts. After the initial 50% non refundable deposit is paid to secure your spot in my calendar, the remainder 50% will need to be paid before completion. All your project files will be available to you after the last payment has been made.
If we are doing a Brand & Web project, the initial deposit will be 40%, then the project will be split into monthly payments to spread the remaining balance. I do require the project to be paid off in full before completion and ownership transfer.
Before any conceptual designs are drawn up and website is build, projects need to be well thought out and prepared for the best results.
By our agreed upon start date, you must have all website content (both image and text) ready to go. Failure to do so may result in rescheduling the project or a restart fee.
I am responsible for the design, look and feel of your website but not the copy.
I collaborate with a very talented copywritter who will write your website copy if you need help. Let me know and I will provide you with his cotact details. He will work closely with you to strategise the copy of your website for SEO.
My website package includes basic SEO set up, so your website will be optimized to the best of my ability. It is recommended to hire a copywriting professional for SEO writting.