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QUESTIONS & ANSWERS
Which platform will my site be built on?
I build my websites mainly on Wix, Editor X. However, I know that every business is different so I always ensure that we choose the best platform based on your business goals.
Can you help me with domain & hosting?
I can set it up for you. With Wix and Editor X, when you update to a Prenium Plan after completion of your project, you can connect a custom domain, through them, to look professional online & build your brand credibility. You will also receive a Free Domain for 1 Year.
Will I be albe to easily edit my website?
Absolutely. I only work with platforms that are easy-to-use so that my clients feel confortable managing their site after our work together is complete. My aim is to make your life easier, not more complicated.
However, Editor X is a bit more complex. After our discovery call, I'll choose the best platform based on your business goals.
How will I receive ownership of everythig?
You'll receive all your files and gain ownership of your site once the final payment is received and we're ready for launch! I kindly ask you to store your files safely as I only keep these on record for 6 months after the end of the project.
Will you provide end-of-project training?
I will! When the project is finalised, I will show you how to use your website.
What if I want to cancel my project?
Although I truly hope it won't come to this, if for any reason you want to cancel your project and we cannot come up with an agreement to make it work, then write me an email informing me of your cancellation request.
What if I need something extra?
Not a problem. The deliverables that will be outlined in your Agreement are what we would have agreed to for your project fee. However, if you would like to add something extra during the project, then I will love to provide you with an estimate and add it to your project. Let me know what you have in mind and we will discuss how it aligns with your business goals and discuss the next steps.
Do you offer payment plan?
Brand Design and Web Design projects are both broken into two parts. After the initial 50% non refundable deposit is paid to secure your spot in my calendar, the remiander 50% will need to be paid before completion. All your project files will be available to you after the last payment has been made.
Do I need to have my content and images ready before the Web Design project starts?
Before any conceptual designs are drawn up and website is build, projects need to be well thought out and prepared for the best results.
Will you write my website copy?
I am responsible for the design, look and feel of your website but not the copy.
What about SEO for my site?
My website package includes basic SEO set up, so your website will be optimized to the best of my ability. It is recommended to hire a copywriting professional for SEO writting.
Can you design just a logo?
Your logo represents just a small part of your Brand Identity, which, in turn, represents just a small part of what Brand is. For a cohesive look and feel, supporting elements like fonts, colours, and graphics are needed alongside the logo.
Alice, AO Architects
"My new website is attracting my ideal clients who share similar values and design goals. I'm excited, relieved and more confident about presenting my business"